Frequently
Asked Questions

View our FAQ section below to learn more about our hospital and other helpful information.

Our FAQs

What are your hours of operation?

We are open 7:30 AM – 5:30 PM on Monday – Friday and 8:00 AM – 11:00 AM on Saturday. We are open on Sunday for pickup/boarding only.

What payment methods do you accept?

We accept cash, CareCredit, Visa, MasterCard, Discover, and American Express.

Can I make payments?

Payment is required at the time of service.

Do you accept walk-ins?

Yes, we accept walk-ins as well as appointments!

What if my pet has an emergency after hours?

After hours, you can call 662-840-0110. You will be directed to one of our emergency hospitals.

Does your hospital offer boarding and grooming services?

Yes, we offer both. Just call 662-840-0110 to set up an appointment or reservation.

What do I do if my pet is having surgery?

Before surgery, patients need to fast. Please take away all food, water, and treats no later than 11:30 PM the night before the procedure. All pets that are having surgery need to be checked-in between 7:30 AM and 8:30 AM (Monday – Friday).

Does your hospital see exotics?

Yes, we do. Just call 662-840-0110 to make an appointment.